All items are dispatched from our warehouse in Ballarat, Australia.

Please note:

• *Free shipping terms and conditions apply. Free Shipping excludes Pipe Stands and Orbimax Workstations. 
• Please provide us your physical delivery address. Please note, a P.O. Box number is not a physical street address.
• Under normal situations, delivery time will take 3 to 8 working days after dispatch depending on your location. Remote areas will require a longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
• Please pay special attention to shipping exclusions in the ‘Postage and payments’ section of the checkout process. 
• The shipping fees we charge include postage and handling fees. If you have selected registered post, tracking numbers are provided by email when your order has been dispatched.
• We work with different courier partners to provide reasonable freight costs and quality service. The type of courier is depending on the size and weight of each item and the delivery location.
• Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
• Some products may be dispatched in more than one carton.
• We aim to dispatch all products within one working day of your full payment being made. If you need to cancel a purchase after the product has been dispatched, note that the postage fee may not be refundable. Additional postage fees may apply for redelivery or redirection requests.
• By purchasing with Orbimax you agree to the Shipping Policy and Trading Terms and Conditions. Orbimax reserves the right to update and change these policies at any given time.